Privacy Policy

This Privacy Policy explains how AI SEO Solutions ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website at https://aiseosolutions.co.uk or contact us. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

AI SEO Solutions is a UK-based SEO agency providing AI-powered search engine optimisation services. Our contact email is hello@aiseosolutions.co.uk.

2. Data We Collect

Information you provide directly

When you complete our contact form, we collect:

• Your name
• Your email address
• Your telephone number (if provided)
• The service you are enquiring about
• The content of your message

Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address (used for security purposes and spam prevention)
• Browser type and version
• Pages visited and time spent on the site
• Referring website

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry — when you contact us, we use your details to respond and provide the information or services you requested.
• To provide our services — if you become a client, we use your contact details to deliver, manage, and improve the SEO services we provide to you.
• Security and fraud prevention — we may use IP addresses and other data to detect and prevent spam, abuse, and malicious activity on our website.
• Legal compliance — we may process your data to meet our legal and regulatory obligations.

We will never sell your personal data to third parties, nor will we use it for purposes incompatible with the reasons it was collected.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests — responding to enquiries and maintaining website security.
• Contractual necessity — processing data necessary to provide services to clients.
• Legal obligation — where required to comply with applicable laws.

5. How Long We Keep Your Data

We retain enquiry data for up to 3 years to allow us to respond to follow-up questions and maintain business records. If you become a client, we retain relevant data for the duration of the engagement and up to 6 years thereafter as required by UK law.

You may request deletion of your data at any time (see Your Rights below).

6. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Service providers — trusted third-party tools used to deliver our services (e.g. email providers, analytics platforms). These providers are bound by data processing agreements and only process data on our behalf.
• Legal authorities — where required by law, court order, or to protect our legal rights.

7. Cookies

Our website may use essential cookies necessary for the site to function (e.g. security tokens for form submissions). We do not currently use advertising or tracking cookies. If this changes, we will update this policy and obtain your consent where required.

8. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request correction of inaccurate data.
• Right to erasure — you may request deletion of your data (subject to legal obligations).
• Right to restrict processing — you may request that we limit how we process your data.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at hello@aiseosolutions.co.uk. We will respond within 30 days.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

AI SEO Solutions
Email: hello@aiseosolutions.co.uk